Terms & Conditions
Terms & Conditions
Introduction
Welcome to Bray Telematics (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, software, telematics devices, mobile applications, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
Eligibility
To use our Services, you must:
- • Be at least 18 years old or of legal age in your province/territory.
- • Have authority to enter into a binding contract.
- • Use our Services only for lawful purposes in accordance with these Terms.
Services Provided
Bray Telematics provides:
- • Vehicle tracking and fleet management solutions.
- • GPS, driver behaviour, and diagnostics monitoring.
- • Analytics dashboards and reports accessible online or via mobile app.
We reserve the right to modify or discontinue features or services at any time without prior notice.
User Accounts
You may need to create an account to access certain Services. You agree to:
- • Provide accurate, current, and complete information.
- • GPS, driver behaviour, and diagnostics monitoring.
- • Accept responsibility for all activity under your account.
We may suspend or terminate accounts for misuse or fraudulent activity.
Acceptable Use
You agree not to:
- • Use the Services for unlawful, abusive, or unauthorized purposes.
- • Interfere with or disrupt our servers or networks.
- • Attempt to hack, modify, or reverse-engineer our systems or software.
- • Upload malicious code or attempt to access data belonging to others.
Violation of these terms may result in termination of access and possible legal action.
Telematics and Data Usage
By using our Services, you acknowledge and consent that:
- • We may collect telematics data such as GPS location, driving patterns, and engine diagnostics.
- • Such data may be shared with authorized fleet administrators or commercial clients for operational use.
- • Data is processed and stored securely in compliance with PIPEDA and BC PIPA.
Commercial Clients and Fleet Contracts
For corporate or fleet customers using Bray Telematics devices or subscriptions:
Data Ownership:
- • Telematics data collected from vehicles or drivers belongs to the client organization, except for aggregated or anonymized data that we use for analytics and system improvement.
Use of Data:
- • To Clients are responsible for ensuring their own compliance with privacy and employment laws when accessing or using telematics data of their drivers or vehicles.
- • To Bray Telematics is not responsible for any misuse or improper disclosure of telematics data by the client.
Hardware and Software:
- • Devices supplied by Bray Telematics remain our property unless expressly sold to the client.
- • Clients must not alter, tamper with, or resell devices without written consent.
Service Contracts:
- • Subscription fees, renewal terms, and cancellation conditions will be outlined in each client’s service agreement or invoice.
- • Early termination fees may apply if services are cancelled before the end of a contracted term.
Liability:
- • Bray Telematics will not be liable for indirect or consequential losses (such as lost revenue, data, or business interruption) arising from the use or performance of the Services.
- • Clients must not alter, tamper with, or resell devices without written consent.
Intellectual Property
All website content, code, trademarks, and software are the property of Bray Telematics or its licensors. You may not copy, reproduce, or distribute materials without our written consent.
Fees and Payments
ll website content, code, trademarks, and software are the property of Bray Telematics or its licensors. You may not copy, reproduce, or distribute materials without our written consent.
- • Fees are billed according to the pricing agreed upon at purchase or contract signing.
- • All payments are due in Canadian dollars.
- • Late payments may incur interest or suspension of service.
Service Availability
We aim to provide uninterrupted service but cannot guarantee continuous uptime. Maintenance, updates, or third-party issues may cause temporary interruptions.
Limitation of Liability
To the fullest extent permitted by law:
- • Bray Telematics is not liable for indirect, incidental, or punitive damages.
- • Our total liability is limited to the amount paid by you for Services during the 12 months preceding the event giving rise to the claim.
Warranties Disclaimer
Services are provided “as is” and “as available.” Bray Telematics makes no express or implied warranties of merchantability, fitness for purpose, or accuracy of data.
Termination
We may terminate your access for breach of these Terms or misuse of our systems. Upon termination, your right to use the Services ends immediately.
Indemnification
You agree to indemnify and hold harmless Bray Telematics, its affiliates, and employees from any claims or damages arising out of your use of the Services or violation of these Terms.
Governing Law
These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of British Columbia.
Changes to Terms
We may update these Terms from time to time. The “Last Updated” date will reflect the latest version. Continued use of the Services after updates constitutes acceptance.
Contact Us
- 13615 Fraser Highway
- Surrey, BC V3T 0P7
- Canada
- info@braytelematics.ca